Frequently Asked Questions
Everything you need to know about Mitchell Brands skincare and services.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are Mitchell Brands products suitable for sensitive skin?
Yes, many of our products are formulated for sensitive skin. However, we always recommend checking the ingredient list and performing a patch test before full application.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Do you test your beauty products on animals?
No, Mitchell Brands is committed to cruelty-free practices. We do not test our finished products or ingredients on animals.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.